Just How Good is the 2022 Mercedes-Benz E-Class According to Buyers?

Giancarlo Perlas July 13, 2022

The Mercedes-Benz E-Class holds a special place in the hierarchy of the three-pointed star marque. It sits in the middle of the mid-size luxury cars of Mercedes, hence, taking some of the key features of the brand’s flagship car, the S-Class, but with lower pricing. But what do owners really say about it?

Here, we will check the overall feedback of people who bought the 2022 E-Class based on the data provided by American analytics firm JD Power.

How Reliable is the E-Class?

JD Power rated the 2022 E-Class as “Average” with a 78 out of 100 score in terms of quality and reliability based on customer feedback. The score takes into consideration the tendency of the car to malfunction, have design flaws, and have defects. The assessment includes the whole auto ranging from the engine to the infotainment system. A higher rating in this category means fewer problems encountered by owners.

How is the Driving Experience with the E-Class?

In terms of vehicle design, performance, comfort, safety, functionality, and technology, the E-Class reflected a rating of “Average” with a score of 77 out of 100. The recent facelift of the E-Class somehow contributed to its higher scoring.

How’s the Resale Value of the E-Class?

JD Powers gave the E-Class another “Average” rating with a score of 77 out of 100 for its resale value. It is based on the firm’s forecast as to how the Benz car tends to retain its value in the next three years. A lower depreciation contributes to a higher rating.

How’s the Dealership Experience of E-Class Owners?

The firm rated the E-Class “Great” in this category with a score of 81 out of 100. The scoring takes into account the experience of owners in Mercedes dealerships and after-sales services.


The 2022 Mercedes-Benz E-Class gained an overall score of 78 out of 100 based on its reliability, driving experience, resale value, and dealership experience based on the information provided by JD Power, which means you are surely getting your money’s worth for the premium price you are paying for the luxury car.

About Author

Giancarlo Perlas

Giancarlo is an economist by profession with a career spanning nearly two decades. His professional journey has seen him assume vital roles in various government and private organizations. Alongside his civic and corporate pursuits is his love for cars, particularly those made by Mercedes-Benz. In 2012, he found himself with like-minded individuals within BenzInsider. From then on, he used the platform as a way to share his passion with the automotive community. Follow his Facebook page at, X (formerly Twitter) @giancarloperlas, and IG @benzinsider. View all posts by Giancarlo Perlas →

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