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J. D. Power and Associates

Latest Mercedes-Benz News

Mercedes-Benz Tops J.D. Power’s Customer Satisfaction Survey

According to a survey done by J.D. Power and Associates, called the Vehicle Ownership Satisfaction Study, Mercedes-Benz’ owners are the most satisfied. The C, E and M-Class models scored the best in their individual segments, Other than that, the company also got the first place in Service Satisfaction category. Pitted against 28 car manufacturers and 100 models in eight categories, Mercedes-Benz scored high and placed first three times. In “Overall VOSSSM – Compact Executive”, the C-Class took the top spot, which means the model is the best among all models in the Midsize Premium category. Meanwhile, the M-Class topped the SUV segment and the E-Class took the first place for… Continue Reading »

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