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Mercedes Tail Light Problems Under Investigation

Giancarlo Perlas December 25, 2013

mercedes tail light problems Mercedes Tail Light Problems Under Investigation

Safety regulators in the United States of America are currently conducting an investigation with Mercedes-Benz C-Class cars. According to news sources like ABC News, News.com.au and Miami Herald, the company’s C-Class cars are being investigated for tail light problems.

The investigation regarding the Mercedes tail light problems covers around 253,000 cars of the brand. Year 2008 up to 2011 C-Class models are the subjects of the probe.

The scrutiny from the Feds came after 402 complaints were filed to both the US National Traffic Safety Administration (NHTSA) and the German automaker regarding Mercedes tail light problems. The figures include five cases of fires and one injury based on reports.

NHTSA and Mercedes Statements

NHTSA said that the problems stem from the stop, tail and turn signal lights failing to turn on when needed. The agency attributes the issue to a melted electrical connector.

Mercedes acknowledged the issue. In its report, the company stated that 23,000 warranty claims tied to the brand have something to do with Mercedes tail light problems.

The safety regulator has put the issue under engineering analysis. The news sources said that this is a step closer to a recall. However, no recall has been issued yet.

Investigators explained that issues such as Mercedes tail light problems tend to get worse as vehicles get older.

On the other hand, the spokesman of the giant luxury car maker commented that the company is cooperating with the authorities about the matter.

How this will Affect Mercedes?

Although the probe only covers 2008 to 2011 models, as mentioned earlier in the story, this may come as a blow to its current-generation C-Class cars, especially if the said cars will be recalled. But with the cooperation of Mercedes on the matter, there is still a chance to minimize the negative effects of this event and continue the brand’s strong momentum in the market.

 Mercedes Tail Light Problems Under Investigation

About

The author is a big fan of cars and F1 since childhood. He is also an avid gamer and writer at heart.

Comments (2)

  1. Hi my name is Todd and I had a 2006 ML350. It spontaneously caught fire as it was parked two hours after I had driven it. The firemen state in the report it was an electrical fire and started from a short in the rear taillight harness, much like the investigation in the C-class. They could determine that in only twenty minutes time. Look at the pictures below and see what you think. I brought this to Mercedes Benz USA’s attention and they were careless about the safety dangers that this caused/posed. They said it wasn’t a manufacturers’ defect. Might I remind you the car had been parked for 2 hours. God forbid if consumers found out that the ML-class would be involved in the same investigation as the C-class. They were of more concern about this being leaked or exposed and tried to sweep my case under the rug. They held my vehicle for about 2 months for their “investigation” and not to have any conclusion of the manufacturers defect is complete BS. They told me that the fire was inconclusive and not a manufactures defect. Get this! They only gave me one case manager and limited me only to speak with her. After I had asked to speak to numerous other managers and higher ups they told me I strictly couldn’t. After being trapped in this corporate cover up I had no where else to turn. SUSAN M( my west coast regional case manager) How many other vehicle cases did they sweep under the rug like mine? I do not expect this kind of cover-up from Mercedes and would expect them to stand behind their vehicles. I only had 76,000 miles on it. An absolute nightmare!! See the pictures below. THIS WENT TO CBS2 KCAL 9 THE BBB, NHTSA, numerous auto blogs ,CAS and the Federal Trade commission . I’M STILL NOT DONE!!

    Reply
  2. Thank you for sharing your experience Todd. That is confirmation that the tail light case is not only limited to the C-Class. I am very sorry to hear about your unfortunate experience. I hope it gets resolved soon.

    Reply

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