People should learn how to take car surveys more seriously, especially if it was conceived by the most authoritative name in the automotive survey industry, JD Power. According to them, customers’ buying behaviors are still heavily governed by decades-old views of what car brands are reliable.
Mercedes-Benz, despite being one of the most well-known and highly respected European car makers, only managed to take 9th place. Still, it was a very big leap from its position last year which was 19th overall. Mercedes-Benz’ fellow German car marquee, Porsche, meanwhile took the survey’s top spot.
The biggest surprise this year is that Toyota, despite being bombarded by recalls and lawsuits regarding vehicle safety, came in 6th overall, ahead of fellow JDM manufacturer Honda, and Ford. The biggest loser in the list, Land Rover, registered a total of 255 kinds of problems out of the 100 vehicles surveyed, which is more than double of Porsche’s 110.
The survey measures the occurrence of problems, all 198 types of fiascos, owners would experience over the course of three years since their vehicle was purchased. They record the information for 100 vehicles per brand.